Microsoft Lumia 550 - Back up and restore data on your phone

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Back up and restore data on your phone
Accidents can happen – so set your phone to back up your settings, such as your start screen

layout, and other stuff to your Microsoft account.
You need a Microsoft account to back up your phone. When you have set up your Microsoft

account, your contacts and calendar events are backed up automatically and kept in sync with

your Microsoft account. You can also set your phone to automatically back up your:
• App list
• Photos
• Preferred settings
• Accounts
• Passwords
• Text messages
1. Swipe down from the top of the screen, and tap All settings > Update & security >

Backup.

2. If asked, sign in to your Microsoft account.

3. Select what to back up and how. To automatically back up your future videos or best-quality

photos to OneDrive, you need a Wi-Fi connection.
If some of your downloaded apps are not included in the backup, you can re-download them

from Store, as long as the app is available. Store remembers the apps you’ve bought, so you

don’t need to pay for them again. Data transmission costs may apply. For more information,

contact your network service provider.
Your phone backups are not visible in the main view of OneDrive, but you can find them in

the OneDrive settings. Check people.live.com for your backed up contacts and

calendar.live.com for your calendar events.
For information on data security in OneDrive, go to windows.microsoft.com/en-gb/

onedrive/security.
To back up other content, such as music, connect your phone to your computer, and follow

the instructions on the computer screen. You have 2 options: either sync content between

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your phone and computer using the Phone Companion app for desktop, or drag and drop

content from phone to computer in your computer’s file manager, such as Windows Explorer.
Back up the photos you’ve taken earlier to OneDrive

Tap Photos > , select the photos or albums you want to upload, tap > OneDrive,

select where you want to upload the photos, and tap .
To check the photos you’ve backed up, log in to OneDrive on any device and check the folder

to which you saved the photos.
Back up your music to OneDrive

Tap OneDrive > > This device, select the music file you want to upload, and tap

.

Restore backed up data

You can restore your backed up data after resetting or updating your phone software, or when

setting up a new phone. Sign in to your Microsoft account, and follow the instructions shown

on your phone. To reset your phone, swipe down from the top of the screen, and tap All

settings > System > About > Reset your phone. Resetting restores the factory settings,

and erases all your personal content, but you can restore your backed up data after signing

in to your Microsoft account.